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To
make sure you receive the best possible service,
please follow these guidelines.
We only pickup up natural yard waste, including grass, leaves, tree limbs, flowers, garden plants, walnuts, apples, Christmas trees, etc. We cannot pickup any trash or construction materials. If bags contain trash or foreign material they will be left at the curb. Any plastic bags inside other bags will be considered trash and will not be picked up. We do not collect animal waste.
Always have your bags at the curb by 7:00 a.m. on your designated pickup day. Depending on the volume and number of trucks on the route, your pickup time will vary weekly. Bags are not intentionally missed, so please contact the office before bringing them back as the driver could be running late. Drivers work until their routes are done, so don't pull your bags back because he is running later than normal.
Maximum item weight is 50 pounds. Maximum bag size is 39 gallon. All bags must be securely closed. Small cardboard boxes may be used provided they are no larger than the size and weight limits. We suggest boxes for fruits, small brush, wood or items that would easily break a bag during removal. Please use paper bags or boxes for tree limbs, not plastic bags. It's as hard for us to get them out of the plastic bag as it is for you to put them in.
Brush must be tied into bundles of 18" x 36" long or placed in a paper bag or cardboard box. Tie bundles securely with rope or twine - NOT wire. Maximum log size is 6" diameter. Christmas trees are the only items that do not require bundling. If your tree is over 6' in length please cut in half and remove any ornaments and plastic bags. Each bundle is considered one of your items for pickup.
Yard waste bags need to be directly at the curb in front of your home. Compost Connection will not enter your yard to pickup bags. If you are placing your bags in another location due to living on a corner etc., please contact the office so we can mark a note on your route sheet. Please separate yard waste bags from regular house trash so we can determine which bags are intended for us. Compost Connection will not go behind cars, or into or behind bushes to look or pickup bags for pickup. All bags need to be visible from the street for our driver to stop.
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Connection, Inc. 12000 Cartwright Lane Phone: (816) 761-8300 Email: orders@compostconnection.com Office hours are 8:00 to 3:00, Monday to Friday. We have an answering machine for evenings, weekends and off weeks. Please leave your name, address and phone number and your call or email will be returned as quickly as possible. |
Don't forget Seasonal
Reminders!